Service Animals in University Housing

Penn State Housing and Food Services provides reasonable accommodations for a student with a disability who has a verifiable need of having a Service Animal in University housing. A reasonable accommodation is an exception to the University’s rules, policies, practices, or services that a student with a disability may need to have an equal opportunity to use and enjoy University housing.

This process is for a student to request a Service Animal, NOT an Emotional Support Animal (ESA). 
What is the difference?

  • Service Animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. These tasks can include things like pulling a wheelchair, guiding a person who is visually impaired, or alerting a person who is having a seizure. The tasks a service dog can perform are not limited to this list. However, the work or task a service dog does must be directly related to the person's disability. Service dogs may accompany persons with disabilities into places that the public normally goes.
     
  • An ESA is an animal (typically a dog or cat though this can include other animal) that provides a therapeutic benefit to its owner through companionship. The animal provides emotional support and comfort to individuals with psychiatric disabilities and other mental impairments. The animal is not specifically trained to perform tasks for a person has from emotional disabilities. Unlike a Service Animal, an ESA is not granted access to places of public accommodation; its access is restricted to the student’s housing assignment. The Request for Emotional Support Animal form (pdf) should be used to request an ESA.
     

STEP 1: HFS CONTRACT

A student with a disability who requires a reasonable accommodation related to housing must have accepted a Housing and Food Service (HFS) Contract. Documentation received for a student who does not have a HFS Contract will not be processed. Learn more about the HFS Contract process

STEP 2: DOCUMENTATION

To request a reasonable accommodation for a Service Animal, the student should complete the Request for Service Animal in University Housing (pdf) form. 

STEP 3: SUBMISSION DEADLINE

The student should submit the Request for Service Animal in University Housing (pdf) form on or before the following dates for the appropriate semester that the student will first move into on-campus housing. Requests may be submitted at any time, but after the deadline dates, the University may not be able to take into account a student's preference for assignment (such as area or roommate).

SEMESTER DEADLINE DATE
Summer Session June 1
Fall Semester June 15
Spring Semester December 1

 

STEP 4: DOCUMENTATION SUBMISSION

Documentation should be submitted to the appropriate office. Faxing is the most secure method to transit medical paperwork.

  • University Park: Assignment Office, 201 Johnston Commons, University Park PA 16802. Phone: 814-865-7501. FAX: 814-863-8364 
  • Commonwealth Campus: Housing and Food Services, 209 HFS Building, University Park PA 16802. Phone: 814-865-7862. FAX: 814-863-5928

STEP 5: DETERMINATION

The student's request form will be reviewed by professional staff in University Health Services (UHS) and/or Student Disability Resources (SDR), who will consult with University Housing to determine what type of housing accommodation can be made. The information completed on the request form will be reviewed to determine:

  • That the student is a person with a documented disability;
  • That there is an identifiable relationship between the disability and the support that the Service Animal provides.

The student will receive an email within 1-2 weeks after submission that will include the determination letter. The student will be informed if an accommodation has been approved, if a change in room assignment is appropriate, any associated room rate charges if applicable, and other additional information. The determination will be applied immediately, and will stay active on the student's account as long as the student has a HFS Contract.

The University reserves the right to reassign the student to a space to accommodate the student and the Service Animal, if there is a potential impact on the student's roommate(s). This move will only accommodate the student, and not the roommate(s).

A student may submit an appeal to the determination within fifteen (15) days of receiving the letter. The appeal must be sent in writing and indicate the issue and remedy or relief sought. The student will receive a formal response within ten (10) days of receiving the appeal.

  • University Park: Assignment Office, 201 Johnston Commons, University Park PA 16802. Phone: 814-865-7501. FAX: 814-863-8364 
  • Commonwealth Campus: Housing and Food Services, 209 HFS Building, University Park PA 16802. Phone: 814-865-7862. FAX: 814-863-5928

 

STEP 6: OWNER RESPONSIBILITIES

If a student is approved to have a Service Animal in University housing, the student will be required to schedule a meeting with Housing and/or Residence Life staff to review the Service Animal Owner’s Responsibilities prior to bringing the Service Animal in to University Housing.

Student’s Responsibilities as the Service Animal Owner:

  • The student must abide by current city, county, and state ordinances, laws, and/or regulations pertaining to licensing, vaccination, and other requirements for animals. The student must know and understand these ordinances, laws, and regulations. The University has the right to require documentation of compliance with such ordinances, laws, and/or regulations, which may include a vaccination certificate or a veterinarian’s statement regarding the Service Animal’s health. The University reserves the right to request documentation showing that the Service Animal has been licensed.
  • The student is required to clean up after and properly dispose of the Service Animal’s feces in a safe and sanitary manner. The Service Animal must be housebroken and kennel trained.
  • In the case of an emergency, the University is not responsible for evacuating the Service Animal.
  • The University will not ask for or require a student with a disability to pay a surcharge or comply with other requirements generally not applicable to people without animals.
  • The student is financially responsible for any and all actions of the Service Animal, including but not limited to, bodily injury or property damage, such as furniture or floor coverings replacement. The student may be charged for any damage caused by the Service Animal that is beyond reasonable wear and tear. The student’s living accommodation must be kept clean with no odors from the Service Animal. The student’s living accommodation may be inspected for fleas, ticks, or other pests if necessary. If fleas, ticks, or other pests are detected through inspection, the living accommodation will be treated using approved fumigation methods by a University-approved pest control service. The student will be billed for the expense of any pest treatment above and beyond standard pest management in University housing. The University shall have the right to bill the student’s account for unmet obligations under this provision.
  • The student is responsible for the appropriate management of the Service Animal. Disruptive and/or aggressive behavior by the Service Animal cannot be permitted, and if it occurs, the Service Animal will need to be removed from University housing.
  • The Service Animal may not be left alone overnight in University housing to be cared for by another student. The Service Animal may not be housed in another student’s living accommodation. If the student is to be gone overnight or for a prolonged period, the Service Animal must accompany the student.
  • The student agrees to abide by all equally-applicable policies that are unrelated to the student’s disability such as assuring that the Service Animal does not unduly interfere with the routine activities of the residence or cause difficulties for other students residing in University housing.
  • The Service Animal is permitted in University housing only as long as it is necessary due to the student’s disability. The student must notify the University, in writing, if the Service Animal is no longer needed or is no longer in residence. To replace the Service Animal, the student must submit a new request to demonstrate that the new Service Animal is necessary due to the student’s disability.
  • If it is necessary for the Service Animal to be removed from University housing premises, the student is obligated to fulfill the Housing and Food Service (HFS) Contract obligations for the remainder of the HFS Contract term.